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AnotherMother4Peace

(4,996 posts) Fri Nov 28, 2025, 02:17 PM Friday

Social Security question. Apparently I cannot access my SS account using username & password. [View all]

Apparently I need to create a new account using Login.gov or ID.me account. Apparently, with my phone, I will need to take a front and back picture of my driver's license and my face and submit it. Along with submitting other info. OR I can go to the post office for identity verification.

Question. Does this sound about right? If I do not create a new account will I continue to get SS payments? I have a "New Message" in my e-mail inbox but cannot access it without creating a new SS account.

There are some boxes to check that I authorize the sharing of my info w/others. Is that safe?

Anyway, any help/info would help. Thanks.

Edit to add: Are there any trustworthy tutorials to help me through this process. Thanks again.

17 replies

= new reply since forum marked as read

Highlight:

Social Security question. Apparently I cannot access my SS account using username & password. [View all] AnotherMother4Peace Friday OP

I helped my aunt through this change a few months ago. lapucelle Friday #1

Thank you so much for this info. I hope to get it done today. Did you go to the post office or on-line. Thanks. AnotherMother4Peace Friday #4

I did it online, and my partner used the post office. nilram Friday #10

Good Deal. I just might use the post office since it is open today, & it's nearby. Thanks. AnotherMother4Peace Friday #12

Its safe Abnredleg Friday #2

Yes - that's maybe what I'm looking for: a how-to video. Thanks. AnotherMother4Peace Friday #5

It's safe GCG Friday #3

Thank you AND Welcome to DU! AnotherMother4Peace Friday #6

It was about four years ago when I did this. markodochartaigh Friday #7

That makes me feel better that others got a message last week from SSI - I thought it was just me & bad news. AnotherMother4Peace Friday #8

I'm self kicking & recommending in hopes to find out: If I DO NOT create a new account will I continue to receive SS? AnotherMother4Peace Friday #9

This has been "required" long enough that we would have really heard about it nilram Friday #11

Yes, that makes sense. It is new to me as I try to retrieve a message that's in my SSI account. I haven't really AnotherMother4Peace Friday #13

Yes, you will continue to receive SS payments vademocrat Friday #14

Ohhh - I love my DU community. Thank you for this information. nt AnotherMother4Peace Friday #15

I did all that to access mine. iemanja Friday #16

Actually, I don't think it was a option. I think it was part of the terms. That's what made me hesitate. AnotherMother4Peace Friday #17