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Personal Finance and Investing

Midnight Writer

(24,134 posts)

2. Most Customer Service call centers are not there to solve the customer's problem.

Reply to live love laugh (Original post)

Tue Nov 17, 2020, 03:05 AM

Nov 2020

They exist so the company can claim to have a customer service "hotline".

It is, to many companies, a gimmick. A selling point.

They out source it to an unconnected business whose operators don't give a shit.

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Posted in GD but here also ... [View all] live love laugh Nov 2020 OP

Everywhere I turn SheltieLover Nov 2020 #1

Most Customer Service call centers are not there to solve the customer's problem. Midnight Writer Nov 2020 #2

She has no checking account? PoindexterOglethorpe Nov 2020 #3

Thanks. I finally resolved it. I thought the social security offices were closed but was able to live love laugh Nov 2020 #4

Glad to hear! PoindexterOglethorpe Nov 2020 #5

May I ask why she has life insurance? question everything Dec 2020 #6

Good question. She has no dependents. I'll have to have her revisit the need for it. Thanks. nt live love laugh Dec 2020 #7