Apple Users

Smarmie Doofus

(14,498 posts) Wed Sep 18, 2013, 08:55 AM Sep 2013

Can anyone walk me thru this? Netflix Instant View. [View all]

I have NOOOO idea what they're talking about:

>>>>Silverlight Installation Problem
Error Code: 2105
You have encountered an issue specific to Microsoft Silverlight, the software used to watch movies on the Netflix website. This issue is often resolved by uninstalling and then reinstalling Microsoft Silverlight on your computer.

To uninstall Microsoft Silverlight on your Macintosh computer, please follow these steps:

Completely close any currently open internet browser windows.
Navigate to your Hard Drive.
Select Library.
Select Internet Plugins.
Drag Silverlight.plugin to your trash.
Once you have emptied your trash, Microsoft Silverlight uninstallation will be complete.
After completing the above steps, attempting to Watch Instantly on www.netflix.com will prompt you to reinstall Microsoft Silverlight.>>>>>

I have a Macbook Pro... bought about three years ago.

Thanks much.

8 replies

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Highlight:

Can anyone walk me thru this? Netflix Instant View. [View all] Smarmie Doofus Sep 2013 OP

Did you follow the instructions? onehandle Sep 2013 #1

I found "internet plug ins" ( by accident). Smarmie Doofus Sep 2013 #2

I think if you call Netflix they will tell you exactly how to resolve the problem. Voice for Peace Sep 2013 #6

It's ok. They ( the data-mining ghouls) already know more about me... Smarmie Doofus Sep 2013 #8

There are actually two libraries NV Whino Sep 2013 #3

Thanks, I found it. Smarmie Doofus Sep 2013 #4

There's a column to the left when you click on your hard drive icon and open that window NV Whino Sep 2013 #5

Thanks. "Frankly Mrs. (Mr.?) Mulray, tonght you saved my a.... Smarmie Doofus Sep 2013 #7