Printer issue/System resent issue [View all]
I had occasion to speak with AppleCare today. They had me do a special sort of reset that cured my problem. On a MacPro OS-X 10.8 they had me hold down the SHIFT/OPTION/COMMAND keys along with the power button for 15 seconds and then release. I then was told to restart the machine. When I did, all was well. Problem solved.
I have the same issue with an older iMac with 10.6.8 on it. I tried the same key mnemonic but all it did was restart the machine. How do I do the same sort of reset on the old machine as fixed things on the new machine?
The underlying issue here was a problem with my computers not seeing a printer and being able to add it. Apparently the reset flushed something out of the system and allowed it to see the printer. The iMac is the last of our six networked computers that can't see the printer. By the way, if I manually enter the printer's IP address instead of letting the computer find the printer, it works, but I have a printer named 1nn.1nn.1.2nn. (It actually shows the real numbers.) Plus, the scanning function still doesn't work as I am not sure how to manually install that.
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