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Computer Help and Support

Number9Dream

(1,869 posts) Thu Feb 26, 2026, 04:42 PM Thursday

The audio on my laptop just stopped working. [View all]

Last edited Fri Feb 27, 2026, 12:56 PM - Edit history (1)

It is not muted. One day I had audio, the next I didn't. It is using Windows 10. Haven't had time to update to Windows 11. When I got the laptop to self-diagnosis the audio, it said, "Audio services not responding". I don't know what that means. Also, "Troubleshoot unable to automatically fix issues found". I don't if there is any way I can restore my audio. Can somebody help me? Thanks.

I don't know why, but canetoad's suggestion to use Restart, instead of shutdown, fixed the problem. Thank you to all who offered suggestions.

17 replies

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The audio on my laptop just stopped working. [View all] Number9Dream Thursday OP

Mine was switching to headphones for a while. Maybe check audio in settings LoisB Thursday #1

Thanks... I'll try checking that. Number9Dream Thursday #3

I am certain someone will be along shortly who can really help. But, niyad Thursday #2

It has been off and on a few times, but no change. Number9Dream Thursday #5

Be sure to leave it off for at least a few minutes if you do. niyad Thursday #7

If you can, remove the battery and then let the computer sit idle for a few minutes, mahatmakanejeeves Thursday #13

On the surface it sounds simple canetoad Thursday #4

Using Restart fixed the problem!! Number9Dream Yesterday #16

Dell? HP? Lenovo? Other? mahatmakanejeeves Thursday #6

Dell Inspiron 15 with Realtek audio Number9Dream Thursday #9

Use the mouse or touchpad to mahatmakanejeeves Thursday #12

I would try.... walkingman Thursday #8

Thanks... I'll try that too Number9Dream Thursday #10

Lost audio is sometimes audio routed through bluetooth. usonian Thursday #11

Can Dell run an online diagnostic of your computer? mahatmakanejeeves Thursday #14

Problem is fixed - Thanks for your replies / suggestions Number9Dream Yesterday #17

Did you get the audio to work? Eko Thursday #15