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dickthegrouch

(4,672 posts)
3. I tried to pay a $56 bill for friend in need yesterday
Fri May 22, 2026, 05:26 PM
Friday

Automatics failed twice.
Eventually spoke with three different representatives after fighting more automation.
Spent 50 minutes paying that $56 bill 30 minutes of which was connected to an actual person.
By my estimate they lost ~$44 on the transaction.
Insane, unbelievable and EXCEEDINGLY INCONVENIENT.
T-Mobile complaining at you!

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