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Saoirse9

(3,916 posts) Wed Dec 20, 2023, 06:51 PM Dec 2023

1

DU no longer works in Google Chrome

I can use it on Microsoft Edge like I'm doing now, but in google chrome is wrecked.

Help!!

29 replies

= new reply since forum marked as read

Highlight:

DU no longer works in Google Chrome (Original Post) Saoirse9 Dec 2023 OP

I'm using Chrome and DU is working fine for me (MacBook Pro). Ocelot II Dec 2023 #1

Me as well, but on Windows 11 CanonRay Dec 2023 #28

I am on my work system and thus on Chrome Lithos Dec 2023 #2

+2 I tried it on two computers - both fine ...nt Jarqui Dec 2023 #5

Just switched to Chrome on an old IPad. It works for me. Freethinker65 Dec 2023 #3

No Chrome issues here. TheKentuckian Dec 2023 #4

Use Chrome all the time montanacowboy Dec 2023 #6

Clear your browser's cache/history/cookies. That should take care of the formatting problem I'm highplainsdem Dec 2023 #7

Pinned post in this forum: TwilightZone Dec 2023 #8

OMG that worked! Thank you!! Saoirse9 Dec 2023 #10

Glad that worked! TwilightZone Dec 2023 #15

Thank you for spotting it Saoirse9 Dec 2023 #16

It no longer works in safari. Blown up to pieces. Irish_Dem Dec 2023 #9

Safari works as well for me (OSX) Lithos Dec 2023 #13

I did, but no luck. Irish_Dem Dec 2023 #14

For Safari Lithos Dec 2023 #17

I have been trying this and it doesn't work. Irish_Dem Dec 2023 #18

Hmmm Lithos Dec 2023 #19

MacOS 15.6.1 Laptop Irish_Dem Dec 2023 #21

Not quite Lithos Dec 2023 #23

macOS Catalina 10.15.7 Irish_Dem Dec 2023 #25

Other thoughts... Lithos Dec 2023 #20

Yes if I open a private window, DU opens fine. Irish_Dem Dec 2023 #22

Yeah, that is a cache issue Lithos Dec 2023 #24

Ok. I will try it. Irish_Dem Dec 2023 #26

What highplainsdem and TwilightZone said. ThreeNoSeep Dec 2023 #11

thank you but it is actually fine now! Saoirse9 Dec 2023 #12

I Love Happy Endings IA8IT Dec 2023 #27

Me too Saoirse9 Dec 2023 #29

Ocelot II

(128,341 posts)

1. I'm using Chrome and DU is working fine for me (MacBook Pro).

Reply to Saoirse9 (Original post)

Wed Dec 20, 2023, 06:52 PM

Dec 2023

CanonRay

(15,818 posts)

28. Me as well, but on Windows 11

Reply to Ocelot II (Reply #1)

Thu Dec 21, 2023, 02:39 PM

Dec 2023

Lithos

(26,595 posts)

2. I am on my work system and thus on Chrome

Reply to Saoirse9 (Original post)

Wed Dec 20, 2023, 06:52 PM

Dec 2023

It works fine.

What is not working for you?

Jarqui

(10,785 posts)

5. +2 I tried it on two computers - both fine ...nt

Reply to Lithos (Reply #2)

Wed Dec 20, 2023, 06:58 PM

Dec 2023

Freethinker65

(11,201 posts)

3. Just switched to Chrome on an old IPad. It works for me.

Reply to Saoirse9 (Original post)

Wed Dec 20, 2023, 06:54 PM

Dec 2023

TheKentuckian

(26,314 posts)

4. No Chrome issues here.

Reply to Saoirse9 (Original post)

Wed Dec 20, 2023, 06:56 PM

Dec 2023

Maybe make sure you have accepted recent updates?

Good luck.

montanacowboy

(6,632 posts)

6. Use Chrome all the time

Reply to Saoirse9 (Original post)

Wed Dec 20, 2023, 06:58 PM

Dec 2023

works good here

highplainsdem

(59,056 posts)

7. Clear your browser's cache/history/cookies. That should take care of the formatting problem I'm

Reply to Saoirse9 (Original post)

Wed Dec 20, 2023, 07:03 PM

Dec 2023

guessing you mean by "wrecked."

TwilightZone

(28,836 posts)

8. Pinned post in this forum:

Reply to Saoirse9 (Original post)

Wed Dec 20, 2023, 07:07 PM

Dec 2023

https://democraticunderground.com/125624097

If that sounds like your issue, there are some suggestions in that post.

Saoirse9

(3,916 posts)

10. OMG that worked! Thank you!!

Reply to TwilightZone (Reply #8)

Wed Dec 20, 2023, 07:47 PM

Dec 2023

I just held down the shift key and clicked refresh and it was fine.

TwilightZone

(28,836 posts)

15. Glad that worked!

Reply to Saoirse9 (Reply #10)

Wed Dec 20, 2023, 11:24 PM

Dec 2023

Seems like a lot of people have been having similar problems.

Saoirse9

(3,916 posts)

16. Thank you for spotting it

Reply to TwilightZone (Reply #15)

Thu Dec 21, 2023, 07:18 AM

Dec 2023

Irish_Dem

(78,012 posts)

9. It no longer works in safari. Blown up to pieces.

Reply to Saoirse9 (Original post)

Wed Dec 20, 2023, 07:14 PM

Dec 2023

But works in chrome.
All torn up and truncated in safari.
None of the fixes work.

Lithos

(26,595 posts)

13. Safari works as well for me (OSX)

Reply to Irish_Dem (Reply #9)

Wed Dec 20, 2023, 08:01 PM

Dec 2023

Have you tried the trick above with refreshing the files?

L-

Irish_Dem

(78,012 posts)

14. I did, but no luck.

Reply to Lithos (Reply #13)

Wed Dec 20, 2023, 08:20 PM

Dec 2023

Maybe I don't know what it means to refresh files.
Exactly how do I do that?

Lithos

(26,595 posts)

17. For Safari

Reply to Irish_Dem (Reply #14)

Thu Dec 21, 2023, 10:44 AM

Dec 2023

Command + R: Reloads the current page.
Command + Shift + R: Reloads the current page and ignores cached data.

Try the last one.

Irish_Dem

(78,012 posts)

18. I have been trying this and it doesn't work.

Reply to Lithos (Reply #17)

Thu Dec 21, 2023, 10:47 AM

Dec 2023

Just tried it again with no luck.

Lithos

(26,595 posts)

19. Hmmm

Reply to Irish_Dem (Reply #18)

Thu Dec 21, 2023, 10:52 AM

Dec 2023

Assume you are using OSx - if so, what version and what platform (x64 or Mx)? Or is this on your phone and/or iPad?

Irish_Dem

(78,012 posts)

21. MacOS 15.6.1 Laptop

Reply to Lithos (Reply #19)

Thu Dec 21, 2023, 11:11 AM

Dec 2023

Does this answer your question?
I don't know what a x64 or mx are.

Lithos

(26,595 posts)

23. Not quite

Reply to Irish_Dem (Reply #21)

Thu Dec 21, 2023, 11:30 AM

Dec 2023

15.6.1 is a Safari update that was meant for older OS versions (ex: Big Sur or Catalina). This leads me to think you are running one of those. I am also guessing you are running an Intel based laptop and not one of the newer M1, M2, or M3 chips. 15.6.1 was released over a year ago (Aug 2022 time frame).

You can confirm the hardware version, OS version and the Chipset by clicking the Apple on the menu bar and then "About This Mac" - a simple window will open up.

Mine says:

MacBook pro 16 inch 2021
Chip: Apple M1 Pro
Serial Number:
macOS: Sonoma 14.2 (which means I'm one small patch behind).

I would defer to EarlG to what version of Safari is supported, but I will say that you might try and upgrade to a newer version of macOS if your laptop will support it.

Irish_Dem

(78,012 posts)

25. macOS Catalina 10.15.7

Reply to Lithos (Reply #23)

Thu Dec 21, 2023, 01:52 PM

Dec 2023

It says I can upgrade to a Sonoma 14.2.1

Lithos

(26,595 posts)

20. Other thoughts...

Reply to Irish_Dem (Reply #18)

Thu Dec 21, 2023, 11:02 AM

Dec 2023

Have you opened up a "private" window and see if that works? If so, then it's some sort of residual issue - cache, cookies, etc. which are impacting things.

Do you have an ad-blocker or some sort of firewall/proxy in place? If so, then that might be impacting how things get loaded.

Are you up to date in your patches and software components?

Irish_Dem

(78,012 posts)

22. Yes if I open a private window, DU opens fine.

Reply to Lithos (Reply #20)

Thu Dec 21, 2023, 11:24 AM

Dec 2023

So does that mean I need to clear cache?

Yes it looks like I am up to date.

Lithos

(26,595 posts)

24. Yeah, that is a cache issue

Reply to Irish_Dem (Reply #22)

Thu Dec 21, 2023, 11:38 AM

Dec 2023

Maybe clear your cache?

Irish_Dem

(78,012 posts)

26. Ok. I will try it.

Reply to Lithos (Reply #24)

Thu Dec 21, 2023, 01:52 PM

Dec 2023

ThreeNoSeep

(247 posts)

11. What highplainsdem and TwilightZone said.

Reply to Saoirse9 (Original post)

Wed Dec 20, 2023, 07:53 PM

Dec 2023

Here's how to clear your cache in Google Chrome:
Open Chrome
Click More in the top right corner
Click More tools
Select Clear browsing data
Choose a time range
Select All time to delete everything
Check the boxes next to Cookies and other site data and Cached images and files
Click Clear data

You can also clear your cache by:
Pressing F5 or Ctrl + R to reload the current page
Or
Pressing Ctrl + F5 (Shift + F5) or Ctrl + Shift + R to reload the current page while ignoring cached content
Or
Right-clicking the Reload button in the upper-left corner, and selecting Empty Cache and Hard Reload

Saoirse9

(3,916 posts)

12. thank you but it is actually fine now!

Reply to ThreeNoSeep (Reply #11)

Wed Dec 20, 2023, 08:00 PM

Dec 2023

All I had to do was hold shift and click refresh. Presto!

IA8IT

(6,300 posts)

27. I Love Happy Endings

Reply to Saoirse9 (Original post)

Thu Dec 21, 2023, 01:57 PM

Dec 2023

Saoirse9

(3,916 posts)

29. Me too

Reply to IA8IT (Reply #27)

Thu Dec 21, 2023, 04:00 PM

Dec 2023

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