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zanana1

(6,426 posts) Tue Sep 9, 2025, 01:31 PM Sep 9

My EBT card was just declined.

When I called the EBT number, I was told I had no balance. WTH? I know I haven't used it this month (It's valid on the 5th of each month). I'm shocked.

6 replies

= new reply since forum marked as read

Highlight:

My EBT card was just declined. (Original Post) zanana1 Sep 9 OP

This message was self-deleted by its author dweller Sep 9 #1

Do you have a Dem rep at any level? TommyT139 Sep 9 #2

Can they tell you when it was last used? nuxvomica Sep 9 #3

I sure hope it gets straightened out. LoisB Sep 9 #4

Good luck! electric_blue68 Sep 9 #5

Call your state's department of health and human services synni Sep 9 #6

Response to zanana1 (Original post)

dweller This message was self-deleted by its author.

TommyT139

(1,891 posts)

2. Do you have a Dem rep at any level?

Reply to zanana1 (Original post)

Tue Sep 9, 2025, 01:52 PM

Sep 9

Call and ask their office what resources can help you untangle this.

nuxvomica

(13,626 posts)

3. Can they tell you when it was last used?

Reply to zanana1 (Original post)

Tue Sep 9, 2025, 01:53 PM

Sep 9

I'm not familiar with how any of this works but with any electronic financial stuff I wouldn't rule out identity theft.

LoisB

(11,625 posts)

4. I sure hope it gets straightened out.

Reply to zanana1 (Original post)

Tue Sep 9, 2025, 02:11 PM

Sep 9

electric_blue68

(23,863 posts)

5. Good luck!

Reply to zanana1 (Original post)

Tue Sep 9, 2025, 02:26 PM

Sep 9

synni

(545 posts)

6. Call your state's department of health and human services

Reply to zanana1 (Original post)

Tue Sep 9, 2025, 02:36 PM

Sep 9

Calling the number on the card is useless in most cases. It's just an automated system. You'll need to contact a caseworker, to find out what the problem is. Good luck!

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